Voucher to Brno

General Terms and Conditions

TIC BRNO, contributory organization
with registered office at Radnická 365/2, 602 00 Brno
Identification number: 00101460
registered in the Commercial Register maintained by the Regional Court in Brno, Section Pr, Insert 18
hereinafter referred to as "Seller"

for the sale of goods through the on-line shop located at the internet address poukazdobrna.cz

1. INTRODUCTORY PROVISIONS

  1. These Terms and Conditions (hereinafter referred to as "terms and conditions") TIC BRNO, a contributory organization, with registered office at Radnická 365/2, 602 00 Brno, identification number: 00101460, registered in the Commercial Register maintained by the Regional Court in Brno, Section Pr, Insert 18 (hereinafter referred to as "Seller") are regulated in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as "Civil Code") the mutual rights and obligations of the parties arising in connection with or under the Purchase Agreement (hereinafter referred to as "Purchase contract") concluded between the seller and another natural person (hereinafter referred to as "buyer") via the Seller's online shop. The online shop is operated by the Seller on the website located at https:// poukazdobrna.cz (hereinafter referred to as "website"), via the website interface (hereinafter referred to as "web interface of the shop").
  2. The Terms and Conditions apply expressly to the conclusion of a purchase contract, the subject of which is the purchase of vouchers
  3. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions. The terms and conditions are an integral part of the purchase contract. The Purchase Contract and the Commercial Terms and Conditions are drawn up in the Czech language. 

2. SUBJECT OF THE PURCHASE CONTRACT

  1. The subject of the Purchase Agreement are electronic vouchers that will be redeemable for tickets to facilities operated by the Seller, hereinafter referred to as "voucher".
  2. Vouchers will be delivered to the buyer electronically.

3. CONCLUSION OF THE PURCHASE CONTRACT

  1. The web interface of the shop contains the indication of the goods, including the price of the goods. The prices of the goods are inclusive of value added tax and all related charges. The prices of the goods remain valid for as long as they are displayed in the web interface of the shop. This provision does not limit the seller's ability to conclude a purchase contract on individually agreed terms.
  2. To order goods, the buyer fills in the order form in the web interface of the shop. The order form contains in particular information about:
    1. the ordered goods (the buyer clicks on the "buy voucher" icon which allows him to fill in the order form,
    2. the buyer's billing information,
    3. information about the payment method - payment option only before GoPay
      (hereinafter collectively referred to as "order").
  3.  The buyer sends the order to the seller by clicking on the "order binding payment" button. The information provided in the order is considered correct by the Seller. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt by e-mail to the Buyer's e-mail address specified by the Buyer in the order (hereinafter referred to as "electronic address of the buyer").
  4. By sending his order, the buyer confirms that he has read the terms and conditions and that he agrees to them. At the same time, the buyer hereby confirms that he agrees to purchase the voucher.
  5. The Seller is always entitled, depending on the nature of the order, to ask the Buyer
    for additional order confirmation (for example, in writing or by telephone).
  6. The contractual relationship between the Seller and the Buyer is established by the delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by electronic mail to the Buyer's electronic mail address.
  7. The buyer agrees to the use of remote communication means in concluding the purchase contract. The costs incurred by the Buyer in using distance communication means in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer, without any difference from the basic rate.

4. FORM OF THE VOUCHER

  1. Accessibility means the technical enabling of the download of electronic content via the Internet only and exclusively through supported devices and software. The buyer takes possession of the electronic content once it has been made available. From the moment the electronic content is taken over by the buyer, the seller's obligations are deemed to be fulfilled.
  2. The buyer is not entitled to copy the voucher.
  3. In no case is the buyer entitled to interfere with the technical means that protect the voucher or limit the scope of its use.
  4. The purchaser uses the voucher by exchanging it at the point of redemption for the ticket, which is the only one that entitles the purchaser to entry.

5. PRICE OF GOODS AND PAYMENT TERMS

  1. The price of the goods and any costs associated with the delivery of the goods under the purchase contract can be paid by the buyer to the seller cashlessly through the GoPay payment system.
  2. The purchase price is payable in advance, and the goods will be made available to the buyer only after payment of the purchase price has been credited to the seller's account.
  3. The buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. The Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.
  4. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined.
  5. The seller is a payer of value added tax. The tax document - invoice based on the order shall be issued by the Seller to the Buyer after payment of the price of the goods and sent to the Buyer together with the goods.

6. WITHDRAWAL FROM THE PURCHASE CONTRACT

The rights and obligations of the contracting parties regarding the possibility of withdrawal from the contract are defined by the provisions of Section 1829 an. of the Civil Code.

7. RIGHTS FROM DEFECTIVE PERFORMANCE

  1. The rights and obligations of the contracting parties with respect to rights arising from defective performance are governed by the relevant generally binding legal provisions (in particular, Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code).
  2. The Seller shall be liable to the Buyer that the goods are free from defects upon receipt. In particular, the seller shall be liable to the buyer that at the time the buyer took delivery of the goods, the goods have the characteristics described by the seller or expected by the buyer with regard to the nature of the goods.
  3. If the voucher has defects upon receipt by the buyer, the buyer is entitled to claim the right of defective performance from the seller from whom the voucher was purchased.
  4. A defect for which the seller is not liable is a defect caused by the buyer himself and cases where this results from the nature of the goods.
  5. The time limit for claiming a voucher in the above cases is set by law at 30 days. This period starts from the date of crediting the payment to the seller's account.
  6. If the complaint is justified, the Seller shall remedy the defective condition or refund the purchase price to the Buyer. The same means of payment used for the initial transaction will be used for the refund, unless the user specifies otherwise.
  7. The rights from defective performance are exercised by the buyer with the seller at the e-mail address, namely e-shop@ticbrno.cz.

8. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES

  1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
  2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.
  3. The buyer - consumer has the right to out-of-court settlement of consumer disputes. The Czech Trade Inspection Authority (www.coi.cz) is the subject of out-of-court settlement of consumer disputes.
  4. The Seller is entitled to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade office. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No 634/1992 Coll., on Consumer Protection, as amended.
  5. The purchaser hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.

9. DATA PROTECTION

  1. Protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.
  2. The Buyer agrees to the processing of the following personal data: name and surname, home address, identification number, tax identification number, e-mail address and telephone number (hereinafter collectively referred to as "personal data").
  3. The buyer agrees to the processing of personal data by the seller for the purposes of exercising the rights and obligations under the purchase contract and for the purposes of maintaining the user account. Unless the Buyer chooses otherwise, the Buyer agrees to the processing of personal data by the Seller also for the purpose of sending information and commercial communications to the Buyer. Consent to the processing of personal data in its entirety according to this article is not a condition that would in itself prevent the conclusion of the purchase contract.
  4. The Buyer acknowledges that he/she is obliged to provide his/her personal data (during registration, in his/her user account, when placing an order from the web interface of the shop) correctly and truthfully and that he/she is obliged to inform the Seller without undue delay about any change in his/her personal data.
  5. The seller may entrust a third party as a processor to process the buyer's personal data. Except for the persons transporting the goods, personal data will not be transferred to third parties by the Seller without the prior consent of the Buyer.
  6. Personal data will be processed for an indefinite period of time. Personal data will be processed in electronic form in an automated manner or in paper form in a non-automated manner.
  7. The Buyer confirms that the personal data provided is accurate and that he/she has been advised that this is a voluntary provision of personal data.
  8. Should the Buyer believe that the Seller or the Processor (Article 9.5) is processing his/her personal data in a way that is contrary to the protection of the Buyer's private and personal life or contrary to the law, in particular if the personal data is inaccurate with regard to the purpose of its processing, he/she may:
    1. ask the seller or processor for an explanation,
    2.   require the seller or processor to remedy the situation.
  9. If the buyer requests information about the processing of his personal data, the seller is obliged to provide him with this information. The Seller shall be entitled to charge a reasonable fee for the provision of the information referred to in the preceding sentence, not exceeding the costs necessary to provide the information.

10. SENDING COMMERCIAL COMMUNICATIONS AND STORING COOKIES

  1. The Buyer agrees to receive information related to the Seller's goods, services or business at the Buyer's electronic address and further agrees to receive the Seller's commercial communications at the Buyer's electronic address.
  2. The buyer agrees to the storage of cookies on his/her computer. In the event that the purchase can be made on the website and the seller's obligations under the purchase contract can be fulfilled without storing cookies on the buyer's computer, the buyer may withdraw consent according to the previous sentence at any time.

11. SUBMISSION

The Buyer may be delivered to the Buyer's electronic address specified in the order.

12. FINAL PROVISIONS

  1. If the relationship established by the purchase contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. This is without prejudice to the consumer's rights under generally binding legislation.
  2. If any provision of the terms and conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
  3. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

This website is operated by © TIC BRNO, p. o. Radnická 365/2, 602 00 Brno

Tel..: +420 542 427 150 | Email: info@ticbrno.cz

The Statutory City of Brno financially supports TIC BRNO, a contributory organization.